Check-in and purchase a ticket with Air Serbia

To buy a ticket online on the official Air Serbia website:

• Visit the official website airserbia.com.

• On the home page, find the “Book a flight” section and click on it.
• Enter the date and point of departure (departure airport) and destination (arrival airport) for your trip, specify the number of passengers.

• Click on the “Search” button to view available flight options.
• Choose a suitable flight according to your preferences and budget.

• Fill in the required passenger information, including names, contact and passport details.

• Proceed to pay for the ticket. Make sure you enter your payment card details or other information to pay in a secure way.
• Once the payment is complete, you will receive an e-ticket to the email address you provided.
• Print the e-ticket or save it on your mobile device to present at check-in.

Check-in rules

There are two forms of check-in:

• Online (through the airline’s or intermediary’s website);
• Offline (at the check-in desk at the airport).

Depending on the type of flight (international or domestic) and check-in format, the start and end times of plane check-in differ (see below). You should have with you:

• Passport or birth certificate (for children under 14 years old);
• Passport (with visa);
• Tickets.

Features:

• If you are flying with friends or family, you can pre-register on behalf of the whole group. To do this, you must have their passports and tickets;
• During check-in, passengers may be asked standard security questions;

Registration time

Like many airlines, Air Serbia offers online check-in for its international and domestic flights.

Online check-in for Air Serbia international flights ends 60 minutes prior to departure. Online check-in for Air Serbia domestic flights ends 45 minutes prior to departure.

Online check-in instructions

1. Prepare the necessary documents: you must have your e-ticket and passport.
2. Visit the official website of Air Serbia.
3. On the homepage, look for the “Check-in” or “Online Check-in” section. It is usually located at the top of the page or in the navigation menu.
4. Click on the “Check-in” link.
5. Enter the required information: you will need to enter your last name and your reservation code or e-ticket number. Follow the instructions on the page.
6. Choose your seat on the plane: once your ticket has been confirmed, you will be able to choose your desired seat on the plane. You will be presented with a cabin plan where you can select the available seats.
7. Confirm your check-in: after completing the required data and selecting your seat on the plane, you will be asked to confirm your check-in. Make sure that all the data entered is correct and click on the “Confirm” button.
8. Receive your boarding pass: after successful check-in, you will receive your boarding pass. You can print it out or save it electronically on your mobile device.

Check-in instructions at airport terminals

Offline check-in takes place at check-in counters at the departure airport. As a rule, the check-in process can be started at special self-check-in terminals located at the airport. If necessary, passengers can also contact airline staff located in the check-in area.

1. Passengers must present a valid identity document and a ticket for the Air Serbia flight. For international flights, visas or other documents required to enter the country of destination may be required.
2. After check-in, passengers will receive a boarding pass, which must be retained until boarding the plane.
3. Baggage, if any, must also be dropped off at check-in. Passengers must ensure that their baggage complies with airline regulations, including size and weight.
4. During check-in, passengers must undergo security checks, including passing through a metal detector and inspection of carry-on luggage.
5. Once the check-in process is complete, passengers can go to the lounge where they can relax and wait to board the plane.
6. In the event of flight delays or other schedule changes, passengers should contact airline staff to find out more information about their flight.